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Credit card landing page of Meutudo

Project Credit card landing page of Meutudo
Year 2025
Category UX Research
Company Meutudo

Context

Meutudo is a Brazilian fintech that provides digital access to credit, mainly focused on payroll loans (consignado), FGTS advances, and financial services for workers and retirees.

+ 19M customers nationwide
+R$ 20 Billion billion in loans originated

After joining Meutudo’s INSS product team in 2024, I was assigned to lead the design of the Consigned Credit Card, a new product aimed at retirees and pensioners. The card offered several benefits, including cash withdrawals from the credit limit, cashback, life insurance, pharmacy discounts, and significantly lower interest rates than traditional credit cards.

The initiative was part of Meutudo’s strategy to expand its product portfolio, reach new customer segments, and strengthen its competitiveness in the financial services market.


The problem

A quantitative research study revealed that a significant share of customers were abandoning the Consigned Credit Card sign-up journey, mainly because they didn't understand how the product worked, which made them feel unsafe to proceed.

The challenge was clear: redesign the landing page to communicate the product more effectively and reduce cognitive friction along the journey.


39% Did not understand how the product works and did not feel safe enough to proceed
25% People experience issues during the contract formalization and biometric step
12% Was browsing out of curiosity but had no intention of signing up
9% Was considering it but hadn't made a decision yet

Based on the identified hypotheses, I created two additional landing page variations to explore different design approaches and potential benefits.

Variation X

Tabs

Design hypotesis

Organizing content into named sections, Advantages, How to use, Rates, would let users navigate directly to what matters most to them, reducing cognitive overload by revealing one category at a time.

Pros

  • Familiar pattern widely used in financial apps
  • Allows users to self-direct and skip irrelevant content
  • Keeps the screen clean and less overwhelming
  • Supports users with specific questions (e.g. rates)
Variation Y

Carousel

Design hypotesis

A horizontal card carousel would present each benefit as a self-contained, scannable unit, encouraging progressive exploration without requiring the user to tap through tabs or scroll a long list.

Pros

  • Each card focuses on a single benefit, reducing distraction
  • Swipe gesture is intuitive for mobile-first users
  • Visual hierarchy draws attention to the key differentiators
  • Encourages exploration without hiding information behind interactions
Variation Z • Current

List

Design hypotesis

A straightforward vertical list of benefits, the existing production version, would serve as the baseline. The hypothesis was that displaying all benefits at once without interaction might be the clearest format for older audiences.

Pros

  • No interactions required, everything visible on scroll
  • Works well for users who prefer reading top to bottom
  • Proven pattern, already live in production
  • Easier to scan all benefits in a single glance

How the test was conducted

In collaboration with the research team, I chose an unmoderated quantitative comparative test via Maze, ensuring natural, unbiased responses from real customers.


+15k Customers with an active sign-up opportunity in the past 30 days
+24k 12,093 emails and 12,000 SMS sent to the eligible base
111 Users who started and completed the Maze flow
3 variants tested Tabs (X), Carousel (Y) and List (Z — current version in production)
March Data collected throughout March 2025, analyzed in April
4 questions per variant Understanding, usability, purchase intent, and perceived information quality

Who took part in the test?

The audience reflects the product's real target group: Brazilian social security (INSS) beneficiaries, mostly retirees and pensioners.

Tabs vs. Carousel vs. List

Each participant viewed all three versions in random order, navigating them freely before rating each one on a 1–5 scale.

Tabs

Variant X


Product understanding 4.0
Ease of use 3.9
Purchase intent 4.1
Sufficient information 67%

21% felt the available information was insufficient
Carousel

Variant Y


Product understanding 4.3
Ease of use 4.4
Purchase intent 4.5
Sufficient information 91%

9% felt the available information was insufficient
List

Variant Z - Current version


Product understanding 4.0
Ease of use 4.1
Purchase intent 4.3
Sufficient information 85%

10% felt the available information was insufficient

Main findings


The carousel communicates better The horizontal card layout let users explore benefits at their own pace, generating stronger product comprehension than either of the other formats.
Pix as the main hook The "convert your credit limit to Pix" benefit was the most spontaneously mentioned feature across qualitative feedback, standing out as the card's key perceived differentiator.
Payroll deduction doubts persist Across all variants, users questioned whether the card would be deducted from their social security benefit. This pain point needs to be explicitly addressed in the new landing page version.
Tabs create more friction The tabs variant scored lowest on usability (3.9) and had the highest "information lacking" rate (21%), suggesting that navigating between sections demands more cognitive effort from this audience.

Result

The version chosen by customers

Based on quantitative scores and qualitative feedback, the Carousel (Variant Y) was the most effective design. It led across every dimension: comprehension, usability, purchase intent, and perceived information quality.


Continuity plan

With the validation phase complete, the team moved forward with implementing the identified improvements across the full sign-up journey while tracking key metrics to evaluate their impact on user behavior and conversion.

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